The Bike Shop North is a well-established brand that caters to bike enthusiasts in the North area. With its convenient location and comprehensive range of products, this bike shop has become a go-to destination for cyclists of all levels. The brand prides itself on its knowledgeable team of mechanics who are dedicated to providing top-quality service and assistance. The Bike Shop North ensures that customers are equipped with the right tools and equipment, including a wide selection of tires, helmets, and other bike accessories. In addition, the shop maintains a well-stocked inventory, ensuring that customers can easily find what they need for their cycling adventures. The Bike Shop North aims to create a positive shopping experience, offering valuable information and assistance to customers in a friendly and informative manner. With a commitment to excellence, this brand has earned a stellar reputation among the biking community.
Reviews
Well, you had the product I needed so that was cool. And your staff was willing to ensure the tire studs I needed fit the tires I was putting them into. They had the same tires on the shelf and test fit the stud into the tire so I wouldn’t have to return them from the other end of the city… and they were personable too. I was on a long journey that day, about 65 km into my 162 km trip and they seemed genuinely interested in how I was going to accomplish this on mountain bike studded tires. Or maybe they thought I was not too bright. Either way, they were very nice to visit with…
Every time I need service in my bike everybody from the service department are so nice.
They always talk about what they will do and explain everything. I’m very happy and I trust them.
That’s why I choose to get by bike serviced at The Bike Shop North.
In 0 to 10 they are 100+
Thank you guys always !
👍👍👍
Buyer beware! I bought a new Trek bike in April 2022 and it had a buckle in the chainring from new. This was agreed with the manager to be replaced and a warranty request was accepted with Trek. 16 months on and multiple emails back and forth with the shop and still the warranty work has not been done. They have there money so customer service doesn’t matter I guess. It should not take this long to replace a defective part!! Do yourself a favour and shop elsewhere.
We talked to our friend Russ, who works in the North store service shop, about e-bikes and he provided a lot of great information over the phone. This really helped us to understand the various features of e-bikes and get a better idea of what we were looking for. Russ recommended that we see Adam, Sales Manager at the North store. Adam was very knowledgeable, attentive, and helpful. We felt confident with his recommendations, which made it easier to make the right decision for our needs. We are very excited for our new e-bikes and really appreciate that Adam is looking into delivery options for us, as we didn't have a way to get the bikes home. We also appreciate the support post-sale that The Bike Shop provides.
Literally the best customer service that I've ever experienced at any store. The staff are friendly and very knowledgeable. They helped me find everything that I wanted and clearly explained which products would be most suitable for my needs.
Niles helped me out, went above and beyond with trying to find a bike that fit and was within my price range. I ended up buying elsewhere as the bikes they had didn't fit quite right like I was hoping for but that had nothing to do with the amazing customer service I received from Niles and the other staff here. I heard and saw amazing customer service from the other staff in there as well dealing with other customers. It's clear their staff know and are passionate about bikes Will be back to purchase parts and accessories.
My daughter grew out of her bike and so I went to The Bike Shop for a new bike. The service was here was great. The sales guy helped me right away and answered all my questions. He measured my daughter to get the proper size for her. The only issue was the selection was pretty slim. My daughter is 5 years old and there was only one bike she could pick. I ended up with a Trek Bike for her. The tech even cut down the bike seat to lower the seat another inch. The warranty is great and they told me to bring it back for a free tune up after riding it for a month. Overall happy with the purchase just wished there was more selection.
Steve and Adam were helpful and patient with my recent Specialized Levo Pro purchase.
Levo pro-S4 was sold out everywhere in Alberta, but Steve could exchange with another store through the Specialized sales representative.
Adam and his crew were super friendly.
I would love to buy from them again and will recommend all of my friends.
Location
Hours
- Monday Close
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Tuesday
10:00 AM - 06:00 PM
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Wednesday
10:00 AM - 06:00 PM
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Thursday
10:00 AM - 06:00 PM
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Friday
10:00 AM - 06:00 PM
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Saturday
10:00 AM - 05:00 PM
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Sunday
10:00 AM - 04:00 PM
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